the steps needed to cancel Reminder notices including a relevant website Traders will have to issue payment or email address and amount reminder notices to consumers and of notice the DMCC Bill is prescriptive about the period within which reminder what the reminder notices must notices will be given include and their timing. The aim is to a summary of the right to cancel help prevent ‘zombie subscriptions’ in initial and renewal cooling-off that can easily be forgotten about. periods (and that full information For subscription contracts where is available). there’s no free/discounted trial, the ‘Full pre-contract information’ must trader must give a reminder notice also all be provided together, and to the consumer for each renewal looks set to include: payment six months after entering the contract, and each subsequent the main characteristics of the period of six months. For contracts goods, services or digital content which include a free/discounted trial, the identity and contact details the trader must also give a reminder of the trader notice to the consumer in respect of the first renewal payment. arrangements for payment, delivery and performance Reminder notices must provide the following information all together the trader’s complaints and separately from any other handling policy information: further information about the The customer’s liability for the consumer’s statutory rights. renewal payment unless the Once these provisions come into contract is cancelled. effect, the pages where the consumer The renewal date for payment signs up to a video game subscription and the amount. may need to change to reflect these requirements. 74